VPN connection to Raad2 and Hazeem

It is important to remind our users that, if you are outside the HBKU campus, establishing a VPN connection to HBKU is the first step in connecting to our HPC systems. Once a VPN connection is active, you must still initiate an SSH connection to the HPC system of choice (e.g. Raad2) in order to actually log in. On Windows this can be done using a program like MobaXterm, and on OS X one may issue an SSH command from a terminal window (e.g. "ssh raad2.hbku.edu.qa").

HBKU VPN to access Hazeem

To access Hazeem from off-campus (e.g. from home, while traveling, etc), you should first establish a connection to the HBKU VPN service. Global Protect VPN is a virtual private network (VPN) solution used by HBKU to secure remote access to HBKU networks and resources, ensuring that users can connect securely from anywhere in the world.

Windows and MAC

• Download and Install the VPN client named "GlobalProtect" from Palo Alto Networks in the Microsoft Store (should be available in Apple Store as well)
• Install the VPN client called "GlobalProtect"
• Launch the client. A new window will pop up, prompting for the server name or IP you wish to connect to.
• In the Portal field, type: vpn.hbku.edu.qa

• Hit "Connect"
• Enter your email address and AD credentials
• You are now connected to the HBKU VPN service and can access Hazeem remotely via ssh.
• If you encounter any issue in this process, please contact the UTS team at support@hbku.edu.qa

Linux

• To be added later. Contact RCCG team for more information.

QBRI VPN to access Raad2

FortiClient VPN is another VPN solution used by QBRI to secure remote access to QBRI networks ensuring that users can connect securely from anywhere in the world. Note that when you are inside the LAS or RDC buildings, you can access Raad2 through a wifi network called QBRI_Network using the password provided by RCCG. In that case, you don't need to use the QBRI VPN. If you are outside of LAS and RDC buildings, to access Raad2 you should first establish a connection to the QBRI VPN as explained below.

• Download FortiClient VPN-Only (at the bottom of the page)
• Install FortiClient VPN
  • You will need admin rights on your laptop
  • If you don't have them, ask the UTS team (support@hbku.edu.qa) to install it for you
• Launch the FortiClient desktop client, and the following window will appear:

• Enter the following details:
  • Connection Name : QBRI
  • Remote Gateway : 86.36.20.86
  • Customize port : 10443 (and tick it)
  • Authentication : Select "Save login"
  • Username : use the one sent by email by RCCG
  • Client Certificate : None
  • Click on Save
  • You will be prompted to enter your password, use the one sent by email by RCCG
• The following window will appear, click on "Yes"

• You have established your first connection to QBRI VPN, with a default password. You should now reset this password with a personalized one.
• For this password reset, visit: http://password.biolabweb.com
• Enter the same username and password you used for the VPN connection, and click the Login button.
• Once you've logged in, you'll see this welcome message urging "enrollment". Click the green button labeled "Click here".

• Enrollment involves selecting two questions from a pre-defined list of questions and providing answers to these. These answers will be treated as secrets and used in the future to allow you to reset your own VPN password if your forget it.

• Once enrollment is complete, click on the "Change Password" tab to establish your permanent password:

• Once you've changed your password, you should be able to log out from the portal and log back in with the new credentials.
• You should also be able to disconnect from VPN and reconnect with your new credentials.

External users (non-HBKU)

Not deployed yet. Contact RCCG team for more information.